forum.bitel.ru
http://forum.bitel.ru/

обновление от 21.01.12
http://forum.bitel.ru/viewtopic.php?f=31&t=6372		 Страница 1 из 1
Автор:  logicall [ 27 янв 2012, 06:02 ]
Заголовок сообщения:  обновление от 21.01.12
Добрый день.
Выполнил обновление сегодня. Все модули и ядро обновилось вроде нормально, но вот helpdesk как-то кривовато.
В логе ошибки по нему
Код:
com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: Table 'Wellnet.helpdesk_subcategory_4' doesn't exist
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at java.lang.reflect.Constructor.newInstance(Constructor.java:513)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at com.mysql.jdbc.Util.handleNewInstance(Util.java:406)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at com.mysql.jdbc.Util.getInstance(Util.java:381)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:1030)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:956)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3515)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3447)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:1951)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:2101)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at com.mysql.jdbc.ConnectionImpl.execSQL(ConnectionImpl.java:2548)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at com.mysql.jdbc.ConnectionImpl.execSQL(ConnectionImpl.java:2477)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at com.mysql.jdbc.StatementImpl.executeQuery(StatementImpl.java:1422)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at org.apache.commons.dbcp.DelegatingStatement.executeQuery(DelegatingStatement.java:208)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at ru.bitel.bgbilling.plugins.helpdesk.server.bean.HelpDescDirectoryManager.getSubCategoryList(HelpDescDirectoryManager.java:168)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at ru.bitel.bgbilling.plugins.helpdesk.server.action.ActionGetSubCategoryList.doAction(ActionGetSubCategoryList.java:28)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at bitel.billing.server.Executer.doModule(Unknown Source)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at bitel.billing.server.Executer.doPost(Unknown Source)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at bitel.billing.server.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:49)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:568)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:845)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
01-27/08:58:38 ERROR [http-18443-3] LoggingPrintStream -        at java.lang.Thread.run(Thread.java:662)

Я так понимаю нет таблицы... Как поправить?
О версиях
Код:
Клиент: вер. 5.1 сборка 631 от 24.01.2012 15:42:25
os: Windows 7; java: Java HotSpot(TM) Client VM, v.1.6.0_30
   Сервер: вер. 5.1 сборка 752 от 24.01.2012 15:41:27
os: Linux; java: Java HotSpot(TM) Server VM, v.1.6.0_29

   bill вер. 5.1 сборка 242 от 21.01.2012 01:57:31
   bvcom вер. 5.1 сборка 38 от 21.01.2012 01:57:32
   card вер. 5.1 сборка 172 от 21.01.2012 01:57:32
   dba вер. 5.1 сборка 135 от 21.01.2012 01:57:36
   dialup вер. 5.1 сборка 191 от 24.01.2012 19:34:13
   drweb вер. 5.1 сборка 62 от 24.01.2012 17:10:23
   enaza вер. 5.1 сборка 11 от 20.01.2012 18:08:08
   gorod вер. 5.1 сборка 157 от 21.01.2012 01:57:39
   ipn вер. 5.1 сборка 247 от 21.01.2012 01:57:39
   mps вер. 5.1 сборка 169 от 21.01.2012 01:57:40
   npay вер. 5.1 сборка 199 от 25.01.2012 10:58:55
   phone вер. 5.1 сборка 268 от 21.01.2012 01:57:44
   rentsoft вер. 5.1 сборка 11 от 21.01.2012 01:57:54
   reports вер. 5.1 сборка 179 от 21.01.2012 01:57:54
   rscm вер. 5.1 сборка 154 от 21.01.2012 01:57:54
   ru.bitel.bgbilling.plugins.cladr вер. 5.1 сборка 98 от 21.01.2012 01:58:39
   ru.bitel.bgbilling.plugins.crm вер. 5.1 сборка 185 от 21.01.2012 01:58:39
   ru.bitel.bgbilling.plugins.documents вер. 5.1 сборка 118 от 18.08.2011 14:52:03
   ru.bitel.bgbilling.plugins.helpdesk вер. 5.1 сборка 165 от 21.01.2012 01:58:40
   trayinfo вер. 5.1 сборка 147 от 21.01.2012 01:57:54
   voiceip вер. 5.1 сборка 171 от 21.01.2012 01:58:35
Автор:  skn [ 27 янв 2012, 11:56 ]
Заголовок сообщения:  Re: обновление от 21.01.12
Код:
CREATE TABLE helpdesk_category_4 (
  `id` int(11) NOT NULL auto_increment,
  `title` varchar(200) NOT NULL,
  PRIMARY KEY  (`id`)
)

CREATE TABLE helpdesk_subcategory_4 (
  `id` int(11) NOT NULL auto_increment,
  `title` varchar(200) NOT NULL,
  PRIMARY KEY  (`id`)
)
Автор:  logicall [ 27 янв 2012, 12:05 ]
Заголовок сообщения:  Re: обновление от 21.01.12
skn писал(а):
Код:
CREATE TABLE helpdesk_category_4 (
  `id` int(11) NOT NULL auto_increment,
  `title` varchar(200) NOT NULL,
  PRIMARY KEY  (`id`)
)

CREATE TABLE helpdesk_subcategory_4 (
  `id` int(11) NOT NULL auto_increment,
  `title` varchar(200) NOT NULL,
  PRIMARY KEY  (`id`)
)

Выполнил. Но теперь вот что
Код:
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream - com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: Table 'Wellnet.helpdesk_group_4' doesn't exist
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at sun.reflect.GeneratedConstructorAccessor188.newInstance(Unknown Source)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at java.lang.reflect.Constructor.newInstance(Constructor.java:513)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.Util.handleNewInstance(Util.java:406)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.Util.getInstance(Util.java:381)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:1030)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:956)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3515)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3447)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:1951)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:2101)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.ConnectionImpl.execSQL(ConnectionImpl.java:2548)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.ConnectionImpl.execSQL(ConnectionImpl.java:2477)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.StatementImpl.executeQuery(StatementImpl.java:1422)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.commons.dbcp.DelegatingStatement.executeQuery(DelegatingStatement.java:208)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at ru.bitel.bgbilling.plugins.helpdesk.server.bean.HelpDescDirectoryManager.getGroupList(HelpDescDirectoryManager.java:44)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at ru.bitel.bgbilling.plugins.helpdesk.server.action.ActionGetHelpDeskLinksTab.doAction(ActionGetHelpDeskLinksTab.java:25)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at bitel.billing.server.Executer.doModule(Unknown Source)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at bitel.billing.server.Executer.doPost(Unknown Source)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at bitel.billing.server.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:49)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:568)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:845)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at java.lang.Thread.run(Thread.java:662)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream - com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: Table 'Wellnet.helpdesk_directory_link_4' doesn't exist
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at sun.reflect.GeneratedConstructorAccessor188.newInstance(Unknown Source)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at java.lang.reflect.Constructor.newInstance(Constructor.java:513)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.Util.handleNewInstance(Util.java:406)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.Util.getInstance(Util.java:381)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:1030)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:956)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3515)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3447)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:1951)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:2101)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.ConnectionImpl.execSQL(ConnectionImpl.java:2548)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.ConnectionImpl.execSQL(ConnectionImpl.java:2477)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.StatementImpl.executeQuery(StatementImpl.java:1422)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.commons.dbcp.DelegatingStatement.executeQuery(DelegatingStatement.java:208)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at ru.bitel.bgbilling.plugins.helpdesk.server.bean.HelpDescDirectoryManager.getCategoryListSelectAndAvailable(HelpDescDirectoryManager.java:111)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at ru.bitel.bgbilling.plugins.helpdesk.server.action.ActionGetHelpDeskLinksTab.doAction(ActionGetHelpDeskLinksTab.java:43)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at bitel.billing.server.Executer.doModule(Unknown Source)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at bitel.billing.server.Executer.doPost(Unknown Source)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at bitel.billing.server.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:49)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:568)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:845)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at java.lang.Thread.run(Thread.java:662)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream - com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: Table 'Wellnet.helpdesk_group_4' doesn't exist
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at sun.reflect.GeneratedConstructorAccessor188.newInstance(Unknown Source)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at java.lang.reflect.Constructor.newInstance(Constructor.java:513)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.Util.handleNewInstance(Util.java:406)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.Util.getInstance(Util.java:381)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:1030)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:956)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3515)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3447)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:1951)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:2101)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.ConnectionImpl.execSQL(ConnectionImpl.java:2548)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.ConnectionImpl.execSQL(ConnectionImpl.java:2477)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at com.mysql.jdbc.StatementImpl.executeQuery(StatementImpl.java:1422)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.commons.dbcp.DelegatingStatement.executeQuery(DelegatingStatement.java:208)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at ru.bitel.bgbilling.plugins.helpdesk.server.bean.HelpDescDirectoryManager.getGroupList(HelpDescDirectoryManager.java:44)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at ru.bitel.bgbilling.plugins.helpdesk.server.action.ActionGetGroupList.doAction(ActionGetGroupList.java:30)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at bitel.billing.server.Executer.doModule(Unknown Source)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at bitel.billing.server.Executer.doPost(Unknown Source)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at bitel.billing.server.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:49)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:568)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:845)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
01-27/15:04:45 ERROR [http-18443-5] LoggingPrintStream -        at java.lang.Thread.run(Thread.java:662)
Автор:  skn [ 27 янв 2012, 12:44 ]
Заголовок сообщения:  Re: обновление от 21.01.12
Код:
СREATE TABLE helpdesk_directory_link_4 (
  `group` int(11) NOT NULL,
  `category` int(11) NOT NULL,
  `subcategory` int(11) NOT NULL,
  `id` int(11) NOT NULL AUTO_INCREMENT,
  PRIMARY KEY (`id`)
);

ALTER TABLE `helpdesk_topic_4` ADD COLUMN `category_id` INTEGER NOT NULL;
ALTER TABLE `helpdesk_topic_4` ADD COLUMN `subcategory_id` INTEGER NOT NULL;
Автор:  skn [ 27 янв 2012, 12:45 ]
Заголовок сообщения:  Re: обновление от 21.01.12
Код:
CREATE TABLE helpdesk_group_4 (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `title` varchar(200) NOT NULL,
  PRIMARY KEY (`id`)
);
Автор:  logicall [ 27 янв 2012, 13:31 ]
Заголовок сообщения:  Re: обновление от 21.01.12
skn писал(а):
Код:
CREATE TABLE helpdesk_group_4 (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `title` varchar(200) NOT NULL,
  PRIMARY KEY (`id`)
);

Теперь вот
Код:
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream - com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: Table 'Wellnet.helpdesk_directory_link_4' doesn't exist
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at sun.reflect.GeneratedConstructorAccessor188.newInstance(Unknown Source)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at java.lang.reflect.Constructor.newInstance(Constructor.java:513)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at com.mysql.jdbc.Util.handleNewInstance(Util.java:406)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at com.mysql.jdbc.Util.getInstance(Util.java:381)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:1030)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:956)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3515)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3447)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:1951)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:2101)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at com.mysql.jdbc.ConnectionImpl.execSQL(ConnectionImpl.java:2548)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at com.mysql.jdbc.ConnectionImpl.execSQL(ConnectionImpl.java:2477)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at com.mysql.jdbc.StatementImpl.executeQuery(StatementImpl.java:1422)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at org.apache.commons.dbcp.DelegatingStatement.executeQuery(DelegatingStatement.java:208)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at ru.bitel.bgbilling.plugins.helpdesk.server.bean.HelpDescDirectoryManager.getCategoryListSelectAndAvailable(HelpDescDirectoryManager.java:111)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at ru.bitel.bgbilling.plugins.helpdesk.server.action.ActionGetHelpDeskLinksTab.doAction(ActionGetHelpDeskLinksTab.java:43)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at bitel.billing.server.Executer.doModule(Unknown Source)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at bitel.billing.server.Executer.doPost(Unknown Source)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at bitel.billing.server.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:49)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:568)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:845)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
01-27/16:31:13 ERROR [http-18443-1] LoggingPrintStream -        at java.lang.Thread.run(Thread.java:662)
Автор:  logicall [ 27 янв 2012, 13:32 ]
Заголовок сообщения:  Re: обновление от 21.01.12
Может вы напишите все таблицы? Чтобы я вам не слал по одной
Автор:  skn [ 27 янв 2012, 13:46 ]
Заголовок сообщения:  Re: обновление от 21.01.12
см. на 5 постов выше
Автор:  logicall [ 27 янв 2012, 14:55 ]
Заголовок сообщения:  Re: обновление от 21.01.12
skn писал(а):
Код:
СREATE TABLE helpdesk_directory_link_4 (
  `group` int(11) NOT NULL,
  `category` int(11) NOT NULL,
  `subcategory` int(11) NOT NULL,
  `id` int(11) NOT NULL AUTO_INCREMENT,
  PRIMARY KEY (`id`)
);

ALTER TABLE `helpdesk_topic_4` ADD COLUMN `category_id` INTEGER NOT NULL;
ALTER TABLE `helpdesk_topic_4` ADD COLUMN `subcategory_id` INTEGER NOT NULL;


Код:
mysql> СREATE TABLE helpdesk_directory_link_4 (
    ->   `group` int(11) NOT NULL,
    ->   `category` int(11) NOT NULL,
    ->   `subcategory` int(11) NOT NULL,
    ->   `id` int(11) NOT NULL AUTO_INCREMENT,
    ->   PRIMARY KEY (`id`)
    -> );
ERROR 1064 (42000): You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'СREATE TABLE helpdesk_directory_link_4 (
  `group` int(11) NOT NULL,
  `categor' at line 1
Автор:  skn [ 27 янв 2012, 14:59 ]
Заголовок сообщения:  Re: обновление от 21.01.12
может первая буква русская? 'C'
Автор:  logicall [ 27 янв 2012, 18:06 ]
Заголовок сообщения:  Re: обновление от 21.01.12
skn писал(а):
может первая буква русская? 'C'

Точно первая буква была русской. Щас ошибки вроде не сыпятся.
Насколько я понял добавился новый функционал в helpdesk. Но описания что-то нигде нет. Где можно почитать про это?
Автор:  skn [ 27 янв 2012, 19:37 ]
Заголовок сообщения:  Re: обновление от 21.01.12
фича не до конца доделаная (не сделан веб-интерфейс в ЛК)
предполагалось что клиенты на сайте при создание темы могут(должны) выбирать категорию и подкатегорию обращения
например
категории: предложение, вопрос, не работает и т.д.
подкатегории: телевидение, интернет, и т.д. (подкатегории настраиваются в зависимости от категории)
Автор:  logicall [ 28 янв 2012, 12:54 ]
Заголовок сообщения:  Re: обновление от 21.01.12
А как эти категории завести в клиенте? а то я что-то не нашёл.. А будет этот функционал доделан впоследствии?
Автор:  skn [ 28 янв 2012, 19:54 ]
Заголовок сообщения:  Re: обновление от 21.01.12
logicall писал(а):
А как эти категории завести в клиенте? а то я что-то не нашёл.. А будет этот функционал доделан впоследствии?


группы, категории, подкатегории, настроиваются в Плагины => HelpDesk => Справочники
связи между ними настроиваются Плагины => HelpDesk => Связи

Доделка в планах есть.
Страница 1 из 1 Часовой пояс: UTC + 5 часов [ Летнее время ]
Powered by phpBB® Forum Software © phpBB Group
http://www.phpbb.com/